We are a small shop by design. This allows us to build awesome, useful things for some really cool customers.
But it also means that time is limited. We receive many requests each day for phone calls with Joel, so while we appreciate the compliment that is the inquiry, it’s not possible to respond to everyone.
We do, however, work hard to respond within 1-3 business days to customers who have questions about what they already bought or are thinking about buying.
Thanks for your interest and patience! We’ve got some of the best customers on the Internet and we’re grateful you’re here.